Dear Con,
In late October last year we had the unfortunate necessity to make a claim due to storm damage to our caravan. Ash, from your claims area handled our claim. I must say that Ash is one of the most pleasant, professional and understanding people I have encountered within your organisation. Ash stands out as a shining light when it comes to excellence in customer service.
Ash gets it. She understands that the customer is the sole reason your company exists and treats clients accordingly. At all times when dealing with Ash I felt that our claim was in safe hands and she would look after our best interests always. She is an exemplary employee who, I hope, receives the recognition she so richly deserves.
Kind Regards,
Les
CMCA Q78404