Domestic Family Violence Policy
This policy outlines how we support our customers affected by family violence.
Language & Communications Support
Outlines what support is available if you need help when contacting us.
Our Insurer's Contact Details
QBE Insurance (Australia) Limited
Financial Hardship and Customer Support Team
Email: hardshipsupport@qbe.com
Telephone: 1300 902 417
Post: PO Box 84 Lismore, NSW 2480
Website: QBE Financial Hardship Support
Application Form: QBE Financial Hardship Application Form
QBE Complaints Team
Email: complaints@qbe.com
Telephone: 1300 650 503
Post: Customer Relations, GPO Box 219, Parramatta, NSW 2124
Website: QBE Complaints and Feedback
QBE Insurance (Australia) Limited is a signatory to the General Insurance Code of Practice, a voluntary code designed to protect the rights of general insurance policyholders and help promote better relations between insurers and their customers. Learn more about the General Insurance Code of Practice.