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What to do in the event of a claim

If a claim involves damage to another persons vehicle or property then;

  • Do not admit liability
    • You must not admit guilt or liability or offer a payment or agree to settle a claim without our consent.
  • Prevent further damage
    • You must take all reasonable precautions to prevent any further loss, damage or liability.
  • Contact police
    • Depending on the laws of the state or territory in which the accident occurs if a person is injured as a result of the accident contact and request the police attend.
    • If the police inform you that it is not necessary for them to attend then either go to a police station or complete over the phone a police report
  • Contact KT Insurance
    • Phone 1800 582 582 or submit the details to our office by completing the following form click here
    • For after hours emergency towing assistance phone 1300 984 984 
    • For all other after hours emergency assistance phone 1800 582 582 and listen to the recorded message

Towing Claims

For a mechanical or electrical breakdown towing only, no claim form is required

Mechanical/electrical breakdown towing claim

Windscreen Claim

In the event of a windscreen or window glass breakage, no claim form is required

windscreen or window glass breakage claim